Terms and Conditions

You can place an order, request support service or register with us when you visit/use our service (hereinafter referred to as “SERVICE”), it is completely optional for you to engage in these activities. If you elect to engage in these activities, XAR MOTION may ask you to provide us with certain information including your personal information to perform the SERVICE as identified below. Your submission of your personal information to XAR MOTION PTE LTD will be deemed that you accept the Privacy Policy.

Information That XAR MOTION Collect and How We Use It

XAR MOTION may ask you to provide certain information including your personal information to perform the SERVICE as identified below:

We may ask you for your first and last name, mailing/shipping address (including zip code), e-mail address, telephone and facsimile number, and other personally identifiable information:

  1. to fulfil warranty registration process, technical support, payment, shipment
  2. to customize our support services to your personal needs
  3. to respond to your inquiries when you submit feedback or questions via e-mail, or contact us for information about our SERVICE.
  4. to provide you with better services, enhance user experience, and continuously discover problems to improve performance.
  5. to obtain customer feedback and to analysis user experience.
  6. to send special offer, marketing information. (You may unsubscribe marketing information at any time)

How we protect and store your data

We store and process your personal information on our computers in the US and elsewhere in the world where our facilities are located. We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. We retain information as long as it is necessary and relevant for our operations.


Links to Third Party Web Sites and Service

Our website contains links to other web sites (Ecommerce outlet, media publications), or use service provided by others (including but not limited to Google Service as identified below and Social Plugins) (hereinafter collectively referred to as “Third Party Service”). Please be aware that XAR MOTION is not responsible for the security or the privacy practices of Third Party Service and you are subject to the privacy policies of those third parties where applicable. This Privacy Policy applies only to XAR MOTION services.


Changes to The Privacy Policy

We may modify the Privacy Policy at any time, so please review it frequently. If we make substantial changes to it, we will notify you by means of a notice on our homepage.

Media Publication